Bathroom / January 12, 2018 / Halle Cao
That's why we've asked bathroom owners to rate not only the bathroom brand they bought their suite from (toilet, sink and bath) but their bathroom furniture, too. Below, you can find out what customers thought of B&Q, Bathstore, Plumb Center, Wickes, Victoria Plum and Ikea bathroom furniture when pitched against online bathroom suppliers and independents.
The top brand got an impressive customer score of 84%, while the bottom just 59% - a 25 percentage point difference. Three companies got a maximum of five stars, an 'excellent' rating, for both quality aspects. Only two well-known brands to get four stars ('good') for customer service, and one brand got just two stars - a 'poor' rating