Bathroom / January 12, 2018 / Halle Cao
As well as asking people about the bathroom suite they bought, we also asked them to rate the company they bought their bathroom furniture from. For this, our top scorer got a customer score of 84%, while the lowest-rated got a score of 59%. The companies were rated for customer service, quality of products and services, durability and value for money.
If you’re on a budget but want to do more-serious work, for example replacing fittings and fixtures, we would only advise DIY if you know what you’re doing, or you could end up having to pay more to get things fixed than you would have if you’d hired a professional in the first place. Only 9% of the 3,982 people we surveyed installed their bathroom themselves.