Bathroom / March 3, 2018 / Jayda Hummel
This year, we asked customers about the durability of their bathroom suite and its different components - bath, shower cubicle, sink and toilet. Only three big brands were rated as 'good' (four stars) for durability overall. All the rest got three stars. The results for individual components saw star ratings ranging from three to five stars.
As well as asking people about the bathroom suite they bought, we also asked them to rate the company they bought their bathroom furniture from. For this, our top scorer got a customer score of 84%, while the lowest-rated got a score of 59%. The companies were rated for customer service, quality of products and services, durability and value for money.