Bathroom / March 7, 2018 / Esme Jean
As well as asking people about the bathroom suite they bought, we also asked them to rate the company they bought their bathroom furniture from. For this, our top scorer got a customer score of 84%, while the lowest-rated got a score of 59%. The companies were rated for customer service, quality of products and services, durability and value for money.
The top brand got an impressive customer score of 84%, while the bottom just 59% - a 25 percentage point difference. Three companies got a maximum of five stars, an 'excellent' rating, for both quality aspects. Only two well-known brands to get four stars ('good') for customer service, and one brand got just two stars - a 'poor' rating