Bathroom / March 7, 2018 / Esme Jean
The top brand got an impressive customer score of 84%, while the bottom just 59% - a 25 percentage point difference. Three companies got a maximum of five stars, an 'excellent' rating, for both quality aspects. Only two well-known brands to get four stars ('good') for customer service, and one brand got just two stars - a 'poor' rating
When doing a home renovation, snags are often inevitable. But you can help to avoid tricky issues if you know what the most common ones are. We asked the same 3,982 Which? members whether they came up against any problems when they updated their bathroom and, if they did, what they were. 51% experienced an issue of some kind, and of those, the most common problem areas were: toilet 28%, shower cubicle 25%, taps 19%, sink 12%, bath 9%, flooring 7%, tiles 5%, vanity unit around sink 5%, wall cabinets/units 4%, built-in cabinets/units 2%, combined vanity unity around sink and toilet 1%, freestanding cabinets/units 1%, vanity unit around toilet 1%.